GIANG THANH DINH

Led the development and optimization of enterprise-level backend systems for agent and customer platforms, driving performance and integrating AI components.

• Directed the development of high-performance backend systems for agent and customer platforms, supporting extensive user bases and critical business operations.
• Conducted rigorous code reviews and mentored outsourcing developers, enhancing code quality and ensuring compliance across multiple projects.
• Optimized performance across large-scale distributed systems comprising hundreds of microservices, significantly improving system responsiveness and throughput.
• Collaborated cross-functionally with global Prudential teams to develop a unified customer application, ensuring seamless integration and international compliance.
• Drove the company's AI transformation by integrating AI components, such as recommendation systems and automated insight extraction, into core enterprise workflows.

Managed end-to-end database migrations and optimized system performance, collaborating with diverse teams to deliver robust API integrations and automated solutions.

• Orchestrated and executed a critical database migration from CouchbaseDB to MongoDB, enhancing system performance and scalability for key applications.
• Collaborated with diverse Asian development teams to design and integrate robust APIs, facilitating seamless data exchange across various platforms.
• Implemented Spring AOP to apply cross-cutting concerns (logging, error handling) across multiple services, improving system maintainability and operational efficiency.
• Led the integration of multiple complex systems, centralizing data and optimizing workflows to achieve significant gains in operational efficiency and data accuracy.
• Designed and developed an automated multi-channel messaging system, enabling message delivery via SMS and Zalo, streamlining communication processes for users.

Spearheaded the development of a self-managed warehouse rental management system, enhancing user experience and mobile accessibility.

• Spearheaded the development of a self-managed warehouse rental management system, providing businesses with an efficient and user-friendly solution for managing rentals.
• Implemented responsive and interactive web interfaces using ReactJS, ensuring a smooth user experience across various devices and screen sizes.
• Leveraged Flutter's widget-based framework to build responsive and interactive mobile applications, ensuring seamless functionality on both iOS and Android platforms.

Led a cross-regional developer collaboration initiative aimed at accelerating the deployment and integration of a shared global customer-facing application across multiple business units.

Developed a workflow to automate the steps involved in processing insurance claims, integrating AI for text extraction and processing.

Played a pivotal role in building and integrating a workflow system to efficiently manage customer requests and facilitate seamless communication.

Designed and implemented API endpoints for a mobile application, providing essential functionalities like user registration, login, data retrieval, and submission, and integrated it with a larger system.

Collaborated as a member of the F-coder club for the 'Open Day 2020' event at FPT University Can Tho Campus.